Retention Specialists
Retention Email Marketing Agency for Ecommerce Brands
Turn first-time buyers into repeat customers with Risvox. We help DTC and ecommerce brands in New York and worldwide grow through email and SMS marketing, connecting lifecycle flows, campaigns and segmentation into one retention strategy.
Trusted by 180+ ecommerce brands
What we do?
Email & SMS Marketing
Build a connected email, SMS and WhatsApp program that brings customers back and grows their lifetime value.
Our services
Email, SMS & WhatsApp Marketing Services
Email, SMS and WhatsApp marketing that connects your customer journey, from the first signup to the next purchase.
Email Marketing
Email campaigns, copy and design built for repeat purchases.
Strategy, copy & design
ESP Management & Migration
Account setup, platform audits and seamless migrations.
Account setup & migration
SMS & WhatsApp Marketing
SMS & WhatsApp campaigns and flows that support the customer journey.
Connected email & SMS
List Growth & Deliverability
Grow your list, refine segments and improve email delivery.
List health & segmentation
Email Automation & Flows
Welcome, cart recovery and post-purchase flows that connect.
Lifecycle automation
Audits & Strategy
Find revenue gaps and prioritize your next retention moves.
A clear retention roadmap
Why RISVOX
Why DTC brands choose Risvox
Retention marketing built around your customers. Focused expertise, clear priorities and email SMS and WhastaApp working together.
The RISVOX way
Built for retention.
Platform expertise across the customer lifecycle
Reporting on revenue and repeat purchases
Priorities shaped around your growth stage
Clear communication from strategy to launch
Strategy, copy, design and execution together
Testing guided by your account data
Growth barriers
What holds growth back.
Disconnected campaigns without a lifecycle plan
Reports without a clear next step
The same playbook for every brand
Unclear priorities and missed handoffs
Separate teams for every part of the process
Sending more without learning what works
Tools
Email & SMS Platform Expertise
From Brevo and Mailchimp to Omnisend, ActiveCampaign and HubSpot, we shape your platform strategy around your store.
How it works
Your Path to Stronger Retention
A clear process from the first account review to launch, testing and ongoing improvement.
Free Audit
We review your flows, list health and retention opportunities.
Strategy & Roadmap
We prioritize the changes that matter most to your store.
Build & Launch
We build and launch your flows, campaigns and segments.
Optimize & Scale
We test, track performance and refine what comes next.
Results
Email & SMS results for DTC brands
Explore the strategies, lifecycle changes and outcomes behind our client work.
AURELIUS u2014 Home Goods
From 22% to 41% of revenue from email in 60 days.
- +86% email-attributed revenue
- 3.2x flow performance
- Inbox rate up to 99%
Maison Noir u2014 Beauty
$1.4M added in 9 months through SMS + flows.
- 18x SMS ROI
- Welcome flow CVR 6.1%
- List 4x in 6 months
Verdant u2014 Supplements
Abandoned-cart revenue tripled after rebuild.
- +212% AC revenue
- 33% open rate avg
- Replaced previous agency